Return Policy & Shipping

Please allow 1-2 weeks for orders to ship. We will try to get orders out as quickly as possible while we are on the road traveling full time. We can not guarantee shipping times. 

We cannot process refunds or exchanges on online orders. PLEASE double-check sizing prior to order. If you have any questions about sizing please contact us via email. 

PLEASE also double check your address prior to ordering. USPS will return to sender if improperly filled out/ incorrect address is used. We will not re-ship these items. 

Contact via e-mail immediately if there are any issues with your order. Items suspected of shipping damage must be reported within 3 days of delivery.

Any questions or concerns please contact us via email, jacoballenapparel@gmail.com